Frequently Asked Questions
Find answers to common questions about the VA claims process and our services.
General Questions
Do you file my claim for me?
No, we are not legally allowed to file your claim for you.
We provide you the tools and resources needed for you to file an accurate and supported claim.
How can Woobie help me?
We have experts on staff who have gone through the process, as well as medical professionals who can diagnose you and provide evidence for your VA claim.
How long does it take to get my rating?
Timelines for veterans’ claims vary. But by submitting accurate evidence, claims have come back as early as 9 days after filing.
What makes a successful VA claim?
Proving the condition you are filing for is present and the symptoms meet the VA’s rating criteria and proving the conditions that you are filing for are connected to your military service.
Where can I get my VA rating decision letter?
Login to va.gov → go to “my VA” → select Manage All Claims and Appeals → All of Your Claims/Appeals and the letters associated with the results of those claims are available there.
How do I schedule appointments to gather evidence?
You can schedule with your primary care physician or we can connect you with our partnered medical providers.
What are the fees?
We charge an upfront fee to get started, but we work with veterans on pricing. After that, we will continue to work with you for free until you achieve the results you want!
How long does the entire process take?
We aim to have all of your appointments done and claim ready to be filed within 2 months of working with us.
What is a DBQ, and why is it important?
A Disability Benefits Questionnaire (DBQ) is a standardized VA form that helps document your medical conditions and their impact. It plays a critical role in evaluating your claim.
Questions About TERA and PACT Act
What is TERA, and how does it affect my claim?
TERA (Temporary Early Retirement Authority) was a program that allowed military members to retire early with reduced benefits. If you retired under TERA, your benefits may differ from those who retired under traditional circumstances. It’s important to include this information in your evidence gathering to ensure your claim accurately reflects your service history and eligibility.
Can I file a VA claim if I retired under TERA?
Yes, you can file a VA claim if you retired under TERA. Your eligibility for benefits is based on your service-connected disabilities and not your retirement program. Ensure that all relevant documentation, including your TERA retirement paperwork, is included in your evidence.
What is the PACT Act, and how does it impact my VA benefits?
The PACT Act (Honoring Our Promise to Address Comprehensive Toxics) expands VA healthcare and benefits for veterans exposed to burn pits, Agent Orange, and other toxic substances. It includes presumptive conditions for specific exposures and provides additional support for affected veterans.
Am I eligible for benefits under the PACT Act?
If you were exposed to toxic substances during your military service, you might be eligible for benefits under the PACT Act. Specific conditions, such as certain cancers, respiratory diseases, and other illnesses, are now presumed to be service-connected. Provide any documentation of your exposure or medical conditions to strengthen your claim.
How do I gather evidence for a claim under the PACT Act?
To file a claim under the PACT Act:
- Provide your service records that demonstrate you served in a location with known toxic exposures.
- Include medical records showing a diagnosis of a presumptive condition listed under the PACT Act.
- If you need assistance, we can guide you through gathering and submitting this evidence.