The Certificate of Release or Discharge from Active Duty — your DD-214 — controls access to nearly every veteran benefit you are entitled to. A wrong date, an incorrect MOS code, or a missing deployment entry can turn a straightforward claim into a multi-year battle. Checking it before you file prevents that battle.
What the VA Uses Your DD-214 For
The VA uses your DD-214 to verify that you served, when you served, how you served, and where you served. Service dates establish when claimed conditions could have begun. Your MOS code helps establish occupational hazard exposure — certain jobs have presumptive links to specific conditions. Character of discharge determines which benefits you can access. Deployment locations determine eligibility for PACT Act toxic exposure coverage, combat-related presumptives, and Agent Orange presumptives.
Eight Fields Most Likely to Contain Errors
Block 11 — Primary Specialty (MOS/AFSC). If this lists a different job than what you actually did, occupational hazard claims become harder to document. Reserve and Guard members often see civilian skill sets recorded here instead of military ones.
Block 12 — Record of Service Dates. Entry date and separation date. A single-day error creates a gap the VA must resolve before processing your claim.
Block 13 — Decorations and Awards. Combat awards establish in-theater service. Missing a Combat Infantryman Badge, Combat Action Badge, or deployment ribbon can complicate claims relying on combat exposure.
Block 18 — Remarks. Often contains deployment and overseas service information. Missing theater entries here are common and consequential.
Block 24 — Character of Service. Honorable, General Under Honorable Conditions, Other Than Honorable, Bad Conduct, or Dishonorable. This single field determines access to most VA benefits.
Block 28 — Narrative Reason for Separation. An incorrect entry can create complications with specific benefit programs.
How to Correct a DD-214 Error
For administrative errors — wrong dates, incorrect MOS codes, missing awards — submit VA Form 149 (Request Pertaining to Military Records) to the National Personnel Records Center via milConnect or by mail. Processing typically takes several months. Do this before filing your VA claim if the error is material to your case.
For character of discharge upgrades, apply to the Discharge Review Board for separations within the past 15 years, or the Board for Correction of Military Records for older separations. These processes take longer and benefit from free VSO assistance.
Character of Discharge: What Each Level Means
Honorable. Full access to all VA benefits, no restrictions.
General Under Honorable Conditions. Access to most VA benefits including disability compensation, healthcare, and education benefits.
Other Than Honorable (OTH). Triggers a VA Character of Discharge review — not automatic denial. Veterans whose service-connected conditions (especially PTSD) contributed to the behavior leading to the OTH often receive benefits after review. Do not assume ineligibility without asking an accredited VSO to review your specific situation at no cost.
Bad Conduct and Dishonorable. Generally bar access to most VA benefits, though certain mental health and medical treatments may still be available. A VSO can review your options.
Getting a Copy of Your DD-214
Request a free copy through the National Archives milConnect portal at milConnect.dmdc.osd.mil. Processing ranges from days to several months depending on branch and era of service. Your local VA regional office may also have a copy if you have had prior VA contact. An accredited VSO can help you request and verify records at no charge.
Frequently Asked Questions
Can I file a VA claim without my DD-214?
You can begin the process, but the VA will require your DD-214 to verify service. Request a copy before filing to avoid processing delays.
How long does it take to correct a DD-214?
Administrative corrections through the NPRC typically take several months. Discharge upgrades through the DRB or BCMR can take one to three years. Start before filing if the error is material.
Does an OTH discharge automatically disqualify me from VA benefits?
No. The VA reviews OTH discharges case-by-case. If a service-connected condition contributed to your conduct, you may still receive benefits. A free, accredited VSO can evaluate your case.
My MOS is wrong on my DD-214 — does that affect my claim?
Potentially yes. If your actual duties involved hazardous exposures different from the listed MOS, correct it through the NPRC before filing claims based on occupational exposure.